When you visit our website, you entrust us with your information. This Privacy Policy is intended to help you understand the data we collect, why we do it and what we do with that data. This matter is important and we hope you will read it carefully.

FRAMEWEB is responsible for the website – a platform that provides customizable websites at an affordable price for everyone.

FRAMEWEB undertakes to guarantee the privacy of personal data collected and/or transmitted online.

The security and privacy of the data of Users of the FRAMEWEB website are aspects that are of crucial importance to the company.

Please read the following text to understand and become aware of how the information you provide will be treated. FRAMEWEB reserves the right to change the privacy policy, so regular reading of this document is advised. These texts faithfully reproduce the privacy policy followed by the FRAMEWEB website.

In this document, you can find the answer to the following questions:

1. What information is collected about Users?
2. Which entity is responsible for collecting the information?
3. How is the collected information used?
4. What security procedures does the FRAMEWEB website have, which guarantee the User the protection of their data against unauthorized access, alteration or destruction?
5. Other issues you should be aware of in our privacy policy.

If you have any questions about any of the points presented here, please let us know by email to or by mail to Salvado & Sousa – Business Alliance Lda. , Rua da Bela Vista à Graça 31A, Floor 6 – Office 18 • 1170-254 Lisbon • Portugal.

1. What information is collected about Users?

The collection of personal data is carried out the moment the visitor enters the site through cookies. The information collected is necessary to ensure good navigation on the website and to improve the quality of services provided. The operations of providing personal data are duly protected. All information is encrypted and managed with the most advanced security tools.

2. Which entity is responsible for collecting the information?

FRAMEWEB and the owner of the website are responsible for the collection of personal data carried out on the FRAMEWEB website, applications and websites developed within this platform.

3. How is the collected information used?

The information collected will only serve the following purposes:
- Elaboration of statistics that allow understanding how FRAMEWEB can improve the level of services it provides and, in this way, correspond more effectively to the expectations of its visitors, customers and partners;
- Increase the level of personalization of services so that they adapt, as much as possible, to the tastes and preferences of visitors;

4. What security procedures does the FRAMEWEB website have to guarantee visitors the protection of their data against unauthorized access, alteration or destruction?

FRAMEWEB takes all the necessary and legally required precautions to guarantee the protection of information collected from its visitors through the FRAMEWEB site, applications and websites developed within this platform. These precautions ensure the online and offline security of this information.

5. Technical assistance

The technical assistance service can be requested by FrameWeb customers from Monday to Friday, from 9 am to 6 pm.


- Face-to-face or online meeting to define the template that fits the clients business;

- Hosting; - Initial technical training* on the features of the chosen template;

- Resolution of instabilities on the web: offline or invisible website;

- Troubleshooting the features of the chosen template;

- Assistance in case of malware;

- Backups of the last version of introduced contents.

*Additional trainings have an additional cost.

Does not include**:

- Changes to the layout and structure of the website;

- Introduction of contents;

- Correction of errors caused by the user;

- Acquisition of domains;

- Creation of emails;

- Configuration of POP, IMAP, SMTP, Webmail email accounts.

**The provision of these additional services has an additional cost.

6. Other issues you should be aware of in the FRAMEWEB privacy policy.

The FRAMEWEB site contains hyperlinks (links) to other electronic sites (sites). FRAMEWEB is not responsible for the privacy policies of these websites. Users of the FRAMEWEB site are recommended that, when accessing other electronic sites, they consult the pages that, within those sites, refer to their privacy policies. This text refers to the privacy policy applicable to the FRAMEWEB website, as well as the websites developed within this platform.

National Data Protection Commission

The personal data collected are integrated into a database that is duly regularized with the National Data Protection Commission (CNPD) and that complies with Portuguese legislation on the processing of personal data.

Fixing criteria for participation IN GIVEAWAY FrameWeb


1.1. The contest “Win a new website with FrameWeb”, hereinafter referred to as “giveaway”, is promoted by FrameWeb, headquartered at Rua da Bela Vista à Graça, nº 31ª, Piso 6 – Office 18 1170 - 254 Lisbon, holder of the number registration number and legal person 514 583 037.

1.2. The giveaway will be publicized on FrameWebs social networks, but will take place exclusively on FrameWebs Instagram page (

1.3. The giveaway will run from the 10th to the 24th of January 2022 (until 11:59 pm).

1.4. The winner wins the development of a website with a FrameWeb backoffice, hosting for 1 year and technical support from a specialized team.

1.5. All documentation related to the giveaway, including this document, will be available on the FrameWeb website.


2.1. This document establishes the terms and conditions applicable to the giveaway, which are absolutely decisive for the attribution of any prize, whereby the respective omission or incompleteness will always imply the exclusion of the participants involved in the competition, without any right to compensation, whatever title for.

2.2. By participating in this giveaway, the participant agrees with the Participation Criteria set out in this document and agrees to be subject to them.

2.3. Any additional clarification may be obtained by means of a written request sent to the email


3.1. These are conditions of participation:

a) Follow the Instagram page;

b) Like the Instagram post about the giveaway;

c) Tag three friends in the comments of this same post;

Each participant can participate as many times as they want, as long as they identify different friends.

3.2. Participation in the giveaway is free so:

a) The products covered by the same will not suffer any price increase due to its realization;

Note that, from the day the competition winner is announced (January 25, 2022), they will have a total of 12 months to send all the content they intend to introduce on the website (until January 25 of 2023). In the event of not sending these same contents, the winner loses the respective prize.

Cookie Usage Policy

We use cookies to improve performance and your experience as a User on our website.

What are Cookies?

Cookies are small text files that a website, when visited, places on the users computer or mobile device through the internet browser (browser). The placement of Cookies will help the website to recognize your device on your next visit. We use the term cookies in this policy to refer to all files that collect information in this way.

The cookies used do not collect information that can be used to identify or contact you, such as your name, email address, personal or professional addresses or telephone number. However, if you are already our customer and have authorized the use of your personal data for marketing purposes, we may register your visits to the site if you have accessed it through communication sent by us (email or SMS, for example).

Cookies also collect generic information, namely how users arrive and use the websites or the area of the country/countries through which they access the website, etc.

Cookies only retain information related to your preferences.

At any time, the user can, through his internet browser (browser) decide to be notified about the reception of cookies, as well as block their entry in his system.

The refusal to use cookies on the website may result in the impossibility of accessing some of its areas or receiving personalized information.

What are Cookies for?

Cookies are used to help determine the usefulness, interest and number of uses of the websites, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.

What kind of Cookies do we use?

Our cookies have different functions:

- Essential cookies - Some cookies are essential to access specific areas of our website. They allow navigation on the site and the use of its applications, such as accessing secure areas of the site through login. Without these cookies, services that require it cannot be provided.

- Analytical cookies - We use these cookies to analyze how users use the website and monitor its performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and correcting any issues that arise. For example, we use performance cookies to find out which pages are most popular, which method of linking between pages is most effective, or to determine why some pages are receiving error messages. Based on site usage, we may also use these cookies to highlight items or services on the site that we think may be of interest to users. These cookies are used only for the purpose of creating and analyzing statistics, without ever collecting personal information.

- Functionality cookies - We use functionality cookies to allow us to remember user preferences. For example, cookies avoid typing the users name each time he accesses the site. We also use functionality cookies to provide you with advanced services, such as commenting on an article. In summary, functionality cookies save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it.

- Third-party cookies - Used to measure the success of applications and the effectiveness of third-party advertising on our website.

- Advertising cookies - They serve to target advertising according to the interests of each user and the number of visits made, allowing to limit the number of times the ad is displayed. These cookies help measure the effectiveness of advertising.

Cookies used can be:

- Permanent cookies - They are stored at the level of the internet browser (browser) on your access devices (pc, mobile and tablet) and are used whenever the user makes a new visit to the website. They are generally used to direct navigation according to the users interests, allowing us to provide a more personalized service.

- Session cookies - They are temporary, they remain in your internet browsers cookies (browser) until you leave the website. The information obtained allows us to identify problems and provide a better browsing experience.

After authorizing the use of Cookies, the user can always disable part or all of our Cookies.

All browsers allow the user to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure Cookies in the "options" or "preferences" menu of your browser.

It should be noted, however, that by disabling cookies, it may prevent some web services from working properly, affecting, partially or completely, navigation on the website.

We remind you that by disabling cookies, parts of our website may not function properly.

More information about cookies at:

FRAMEWEB is a registered trademark of Salvado & Sousa – Alliance Business Lda.